Privacy Policy
DRAFT FOR OWNER REVIEW
Prepared for review. Confirm the highlighted business details and rules before launch.
Who is responsible for your information?
GameHouse is operated by [owner review: insert the full legal name of the business responsible for this website and enquiries].
You can contact us at gamehouse@arc.com.cy, by telephone on 7000 1199, or at 76 Archbishop Makariou III Avenue, 2682 Paliometocho, Nicosia, Cyprus.
This notice explains how we handle information connected with our website and enquiries.
Information you give us
When you contact us, we receive the contact details, event requirements and other information you choose to provide. This may include your name, email address, telephone number, company, event type, preferred date, group size and message.
Please provide only what we need to help with your enquiry. Do not send payment card details or unnecessary medical information through an enquiry form. For children’s events, an adult should contact us; participant numbers and age ranges are normally sufficient for an initial enquiry.
We need enough contact information to reply and enough detail to understand your request.
How we use your information
We use enquiry information to answer questions, discuss availability, prepare requested quotations and help arrange a visit or event.
Where you request a quotation or booking, we process necessary information to take steps at your request before a contract, and to fulfil a contract if a booking follows. For general enquiries and correspondence with someone arranging an event for an organisation, we rely on our legitimate interest in responding and managing customer relationships. We also process information where necessary to meet legal obligations.
Service providers and access
Our website uses Framer for hosting and enquiry forms. Enquiries are sent to gamehouse@arc.com.cy and handled by the team members and service providers needed to respond.
[Owner review: confirm the email provider, any other systems receiving enquiries, and who has access.]
Framer’s processing arrangements can involve countries outside the European Economic Area. Its data processing terms provide for transfer safeguards, including applicable adequacy decisions or approved contractual clauses.
[Owner review: confirm the applicable safeguards for all providers and how customers can obtain details.]
How long we keep information
We keep enquiry information for the time needed to handle your request and relevant follow-up. If you make a booking, necessary information becomes part of the booking record. We may retain relevant records for legal obligations or the handling of claims and disputes. Records should be deleted or anonymised when no longer needed.
[Owner review: approve the retention and deletion schedule for enquiries and booking records.]
Your choices and rights
Depending on the circumstances, you can request access to your personal information, correction, deletion, restriction of processing or a portable copy. You can also object to processing based on legitimate interests. Where processing relies on consent, you may withdraw that consent.
Contact gamehouse@arc.com.cy to make a request.
You also have the right to complain to the Office of the Commissioner for Personal Data Protection in Cyprus.
Cookies and website services
[Owner review: add an accurate description of the cookies, analytics and embedded services actually enabled on this website, including any relevant choices.]
If you follow an external link, such as directions in Google Maps, the service you open has its own privacy information.